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Connect Worktual Contact Centre and PingBell to unlock the power of automation

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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Worktual Contact Centre with PingBell - no code necessary. See how you can get setup in minutes.

Select a trigger from Worktual Contact Centre

A trigger is an event that starts your Zap and runs the workflow. For example, with Worktual Contact Centre, a trigger could be "End Chat."

A trigger is the event that kicks off your automated workflow.

Setup an action from PingBell

An action is what takes place after the automation is triggered. For example, with PingBell, the action could be "Notify PingBell."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Worktual Contact Centre to PingBell

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Worktual Contact Centre to PingBell integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Worktual Contact Centre and PingBell to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

End Chat
Triggers when a chat is ended
Trigger
Polling
Try It
New Call
Get a new call list
Trigger
Polling
Try It
New Visitor in Queue in Worktual
Triggers when a new visitor queue is created
Trigger
Polling
Try It
New Ticket
Triggers when a new ticket is created
Trigger
Polling
Try It
- Ticket ID
  Required
- Comments
  Required
Action
Write
- First Name
  Required
- Last Name
  Required
- Phone Number
  Required
- Email
  Required
- Address
- Location
- City
- State
- Country
- Postal Code
- TimeZone
Action
Write
- Email
  Required
Action
Write
- Phone Number
  Required
- Message
  Required
Action
Write
- Ticket ID
  Required
- Ticket Priority
  Required
- Ticket Type
  Required
- Ticket Status
  Required
Action
Write
- Email
  Required
Action
Search
- Select PingBell
  Required
Action
Write

New Agent
Triggers when a new agent is created
Trigger
Polling
Try It
New Contact
Triggers when a new contact is available.
Trigger
Polling
Try It
New SMS
Get a new sms list
Trigger
Polling
Try It
New Ticket Tags
Get all Ticket tags In your worktual Account
Trigger
Polling
Try It
- Ticket ID
  Required
- Tag Name
  Required
Action
Write
- Ticket Subject
  Required
- Ticket Description
  Required
- Ticket Requester Name
  Required
- Ticket Priority
  Required
- Ticket Type
  Required
Action
Write
- Receiver Email
  Required
- Subject
- Content
  Required
Action
Write
- Contact
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Phone Number
  Required
- Address
- Location
- City
- State
- Country
- Postal Code
- TimeZone
Action
Write
- Email
  Required
Action
Search
- Ticket ID
  Required
Action
Search

About Worktual Contact Centre

Worktual offers customer service which turn your customer-support agents to optimize your customer experience, engagement, and satisfaction.

Related categories

Customer Support

About PingBell

PingBell notifies your entire team whenever a conversion happens on your website or app.

Related categories

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