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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Conversation Status Updated" from Support Board.

Add your action

An action happens after the trigger—such as "Check for Spam" in OOPSpam.

You’re connected!

Zapier seamlessly connects Support Board and OOPSpam, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Support Board to OOPSpam integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Support Board and OOPSpam to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Conversation Status Updated
Triggers when the status code of a conversation changes.
Trigger
Instant
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Email Sent
Triggers when a notification email is sent to a user or agent. Docs at
Trigger
Instant
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Message Deleted
Triggers when a message is deleted.
Trigger
Instant
Try It
New Conversation Created
Triggers when a new conversation is created.
Trigger
Instant
Try It
Message Sent
Triggers when a new chat message is sent. It works for both users and agents.
Trigger
Instant
Try It
New Registration
Triggers when a user registers successfully from the registration form of the chat. This Webhook is sent only if the registration is successful. This Webhook is sent also if the registration is updated via the registration form of a Rich Message.
Trigger
Instant
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SMS Sent
Triggers when a new text message is sent by a user or an agent.
Trigger
Instant
Try It
- Conversation ID
  Required
- User ID
  Required
- Name
  Required
- Message
  Required
Action
Write
- The action is irreversible
- Conversation ID
  Required
- Note ID
  Required
Action
Write
- The action is irreversible
- User IDs
  Required
Action
Write
- User IDs
  Required
- Message
  Required
Action
Write
- ID
- Count
- Full
- Categories
- Articles Language
Action
Write
- Pagination
- Status Code
- Routing
- Routing Unassigned
- Department
- Source
- Tag
Action
Write
- Conversation ID
  Required
- Exclude Message
- User ID
  Required
Action
Write
- Datetime
  Required
- Routing
- Routing Unassigned
Action
Write
- User ID
  Required
- Datetime
  Required
Action
Write
- Setting
  Required
Action
Write
- User ID
  Required
Action
Write
- Strings
  Required
- Language Code
  Required
Action
Write
- The action is irreversible
- Message ID
  Required
Action
Write
- Message ID
  Required
- Message
  Required
- Attachments
- Payload
Action
Write
- User ID
  Required
- Status Code
- Title
- Department
- Agent ID
- Source
- Extra
- Extra 2
- Extra 3
- Tags
Action
Write
- Title
- Message
  Required
- Interests
  Required
- Conversation ID
  Required
- Icon
Action
Write
- Search
  Required
Action
Write
- To
  Required
- Subject
  Required
- Message
  Required
- Sender Suffix
Action
Write
- Message
  Required
- To
  Required
- Template
- Conversation ID
  Required
- Attachments
Action
Write
- Conversation ID
  Required
- Agent ID
- Message
  Required
Action
Write
- Conversation ID
  Required
- Status Code
Action
Write
- To
  Required
- Message
  Required
- Attachments
- Phone ID
Action
Write

Dialogflow Message
Triggers when the Dialogflow send a reply to a user message.
Trigger
Instant
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New Login
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Trigger
Instant
Try It
New Conversation
Triggers when a new conversation is received in the user's chat widget.
Trigger
Instant
Try It
Email Address
Triggers when a user register his email via the follow-up message or registration form.
Trigger
Instant
Try It
New Messages
Triggers when new messages are received in the chat widget or the admin area.
Trigger
Instant
Try It
Rich Message
Triggers when the user submits the values inserted in a Rich Message. All the Rich Messages that require the submitting of data fire this Webhook, some of them are the follow-up email form, the registration form, the buttons.
Trigger
Instant
Try It
User Deleted
Triggers when a user is deleted.
Trigger
Instant
Try It
- First name
- Last name
- email
- Profile image
- password
- User type
- Extra
Action
Write
- The action is irreversible
- User ID
  Required
Action
Write
- Conversation ID
  Required
- Message
  Required
- Attachments
- Language
- Event
- Parameters
- Audio
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
- User ID
  Required
Action
Write
- Setting
  Required
- Default
Action
Write
- ID
- Sub ID
  Required
Action
Write
- User ID
  Required
- Conversation ID
  Required
- Datetime
  Required
Action
Write
- Conversation ID
  Required
Action
Write
Get Settings
Returns an array with all the settings.
Action
Write
- Conversation ID
  Required
Action
Write
- email
- password
- User ID
  Required
- Token
Action
Write
- User ID
  Required
- Conversation ID
  Required
- Message
  Required
- Attachments
- Conversation Status Code
- Payload
- Queue
- Recipient ID
Action
Write
- PSID
  Required
- Message
  Required
- Attachments
- Metadata
- Facebook Page ID
  Required
Action
Write
- Message
  Required
- Max Tokens
- Model
- Conversation ID
  Required
- Audio
Action
Write
- Search
  Required
- Articles Language
Action
Write
- Search
  Required
- User ID
  Required
Action
Write
- Recipient ID
- Sender ID
  Required
- Message
  Required
- Attachments
Action
Write
- Chat ID
  Required
- Message
  Required
- Attachments
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
- Department
- Message
  Required
Action
Write
- User ID
  Required
- First name
- Last name
- email
- Profile image
- password
- User type
- Settings extra
Action
Write
- Content
  Required
- Sender IP
- email
- Consider short messages as spam
- Log submissions to OOPSpam
- Block temporary/disposable emails
- Block IP addresses from Cloud Providers
- Block IP addresses from VPN Providers
- Allow messages only in these languages
- Allow entries only from these countries
- Block entries from these countries
Action
Write

About Support Board

Support Board is a communication and chat platform powered by artificial intelligence-driven chatbots.

Related categories

Customer Support

About OOPSpam

OOPSpam - stop bots and manual spam from reaching you or your customer. All with high accuracy and privacy.

Related categories

Business Intelligence

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